Returns & Exchanges
We want you to love your order! Because our products are made to order specifically for you, we generally do not accept returns or exchanges for incorrect size, color, or change of mind.
However, if there is a problem with your order, we're here to help.
๐ฆ Damaged or Defective Items
If your item arrives damaged, defective, or has a printing issue, please contact us within 30 days of delivery.
Please include:
- Your order number
- A brief description of the problem
- Clear photos of the item and the issue
We'll review the issue and work with our production partner to determine the appropriate solution, which may include a replacement or refund.
๐ Wrong Size or Color
Please carefully review the size chart and product information before placing your order.
Because our products are made to order, we cannot guarantee refunds or exchanges if you ordered the wrong size, color, or style.
If you're unsure about sizing, please contact us before ordering and we'll be happy to help.
๐ฆ Lost or Missing Packages
If your tracking information shows that your package was delivered but you cannot locate it, please first check with household members, neighbors, and your local carrier.
If your package appears to be lost in transit, contact us and we'll help you determine the next steps.
๐ Incorrect Shipping Address
Please carefully check your shipping address before completing your purchase.
If an incorrect address was provided, contact us as soon as possible. Once an order has entered production or shipped, we may not be able to make changes.
๐ฐ Refunds
If a refund is approved, the refund will be issued to the original payment method.
Please allow your payment provider some time to process the refund after it has been issued.
๐ Contact Us
Have a problem with your order?
Please visit our Contact Us page and provide your order number along with details about the issue. We'll do our best to make things right.
Thank you for shopping with us and supporting our small business! ๐งก